Business Letters

Read through the following pages to learn more about the different types of business letters, and how to write them. You will learn about formatting, planning, and writing letters, as well as how to spot your own errors. These pages are designed to help you write business letters and correspondence, but they will help you too in reading, and therefore responding to, the letters you receive. They also look at other types of business communications including memos, faxes and emails.

See also Sample Business Letters

What is a Business Letter?

The what, who and why of business letters


Words we typically use talking about business letters

Vocabulary Quiz

Checking your understanding of business letter vocab

Letter Formats

Options for laying out a business letter


Why and how to structure your letter


Keeping it short and simple


Remembering to check it

Test your understanding

How much did you pick up?