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Business Correspondence Glossary

apologize
verb
say "sorry"
approach
noun
method or style of doing something
attitude
noun
outlook on life
by invitation only
only those who are asked to come will be allowed in
commence
verb
start
complimentary
adjective
free
concerns
noun
problems, issues
confidential
adjective
private
conscientious
adjective
cares about quality of work
contribution
noun
individual effort or support in a group
convenient
adjective
suitable, favourable, makes life easy
cooperation
noun
the act of working together
coordinator
noun
person who organizes something
dedication
noun
a lot of effort put into something
dependable
adjective
can be trusted
disregard
verb
ignore, pay no attention to
do not hesitate
phrase
don't wait
dropped
verb
fell to a lower amount
effective
adjective
produces a positive response
efficient
adjective
performs well
enclosed
adjective
included inside
encouraged
verb
persuaded or inspired
enquire (BrE)
inquire (AmE)

verb
looking for information
extravaganza
noun
exciting and rare event
formal
adjective
following set requirements
grateful
adjective
thankful
guarantee
verb
promise
impact
noun
effect
indicates
verb
shows
invoice
noun
document detailing purchases and money owed
latest
adjective
most modern
lay-off
verb
take a job away from an employee (when employee is not at fault)
notice
noun
document that indicates a change or event
outstanding balance
adjective
money still owed
pleasure
noun
enjoyment
postpone
verb
delay until later
preferred customer
buyer who comes back often
present
verb
award something to someone
professional
adjective
exhibits suitable behaviour on the job
profound
adjective
deep
punctual
noun
always on time
reach me
verb
find and talk to me
records
noun
files that keep track of business matters
regarding
verb
being about
regret
verb
feel bad
reliable
adj
dependable
replacement
noun
someone who fills the position of another
representative
noun
a person who acts on behalf of another person, company, policy...
resignation
noun
the act of leaving a job position
respected
adj
considered good and honest
retirement
noun
a permanent leave from the workplace (usually due to aging)
senior staff
noun
employees who hold high positions or have been working at the same place for a long time
severance
noun
money paid to make up for a separation
sharp
adverb
exactly (in reference to time)
skyrocketed
verb
went up higher very quickly
stock
noun
share in ownership
struggle
verb
work at with difficulty
sufficient
adj
enough
support
noun
financial help
T.B.ATo Be Announced
versatile
adj
with a variety of skills and abilities
welcome
adjective
(happily) permitted to do something

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