1. During negotiations, one should treat an opponent with respect and consideration at all times.TrueFalse
2. In "competitive" negotiations, the two parties try to establish a common goal.TrueFalse
3. Prior to engaging in negotiations it is wise to consider one's own "bottom-line".TrueFalse
4. When in salary negotiations, employees should "low-ball" in their opening remarks.TrueFalse
5. Markus had no "bargaining power" compared to his boss, Louis.TrueFalse
6. One key to effective conflict-resolution is to deal with issues rather than personalities.TrueFalse
7. It may be possible to detect that a counterpart is lying by observing body language.TrueFalse
8. One should never admit to agreeing with an opponent during the course of negotiations.TrueFalse
9. Markus intimidated Louis into accepting his terms by threatening to quit.TrueFalse
10. Louis used last-minute tactics such as acting as though he was "Mr. Nice Guy".TrueFalse
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