As you can see from my curriculum vitae, I (study) computer programming in the United Kingdom for three years. After I (qualify) in 1997, I (work) for STU in Germany for three years and (become) fluent in German. Working for STU (give) me considerable experience in automated billing systems. My responsibilities (include) overall product design. In addition, I (work) closely with the customer service department. In my present position I (travel) widely in Asia where I (develop) a regional help network. Recently I (advise) senior management on the introduction of Internet-based help systems.