by frdsmth » Wed May 27, 2009 12:19 pm
Listen for name
Repeat a person’s name when you first meet him or her. This will make you listen first and talk second. You want to have a mental set to become a better listener, and repeating a person’s name will help you do that.
Don’t hesitate to ask a person to repeat the name the second time, especially if the name is unusual. You are showing concern for the other person, which is an important aspect of listening.