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follow up

Meaning: to do something in addition to what's already been done in order to complete or continue a process or a deal

Synonym: consolidate (formal)

For example:

  • follow up If you meet a new contact, make sure you get their number and follow up with a call in the next day or two.

  • follow up After selling something online, the website follows up with a customer satisfaction survey.

Quick Quiz:

You should follow up a potential sale with a call or an email to the customer
  1. before you meet them
  2. after you meet them
  3. while you meet them

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