| Hostess: | Pepi's Pizza. How can I you? | |
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| Customer: | Hi. I'd like to order a pizza please. | |
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| Hostess: | Okay. I'll have to transfer your call to our take-out department. moment please. | |
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| Recorded Message: | Thank you for calling Pepi's Pizza. All of our operators are busy . Please hold for the next available person. | |
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| Take-out Clerk: | Thank you for waiting. Naoko . Is this for take-out or delivery? | |
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| Customer: | Delivery please. | |
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| Take-out Clerk: | Can I have your name and address please? | |
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| Customer: | My name is... | |
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| Take-out Clerk: | Sorry, it's really busy in here. Could you a little please? | |
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| Customer: | Oh, sure. This is Angie Smith. My address is number two Front Street. | |
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| Take-out Clerk: | Is that an apartment or a house? | |
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| Customer: | It's an apartment. Number seventeen. | |
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| Take-out Clerk: | Okay. And what would you like to order today? | |
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| Customer: | I'd like a large pepperoni pizza with mushrooms, olives and extra cheese. | |
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| Take-out Clerk: | I'm sorry, my English isn't . Could you slow down a little please? | |
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| Customer: | No problem. That's a large pizza. | |
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| Take-out Clerk: | Large pizza. Okay. | |
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| Customer: | And I'd like it with pepperoni and mushrooms. | |
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| Take-out Clerk: | Pepperoni and mushrooms. Is there anything else? | |
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| Customer: | Yes, olives and extra cheese please. | |
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| Take-out Clerk: | Okay. I've . | |
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| Customer: | Great. And how long will that be? | |
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| Take-out Clerk: | It will be about thirty minutes, Miss Smith. | |
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| Customer: | And how much will it cost? | |
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| Take-out Clerk: | Um--could you please while I check with the kitchen? | |
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| Customer: | Don't worry about it. I have to go. I have another call . Thank you. Bye for now. | |
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| Take-out Clerk: | Okay. Thanks for calling. Bye. | |
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