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Business Letter Vocabulary

attachment extra document or image that is added to an email
block format most common business letter format, single spaced, all paragraphs begin at the left margin
body the content of the letter; between the salutation and signature
bullets small dark dots used to set off items in an unnumbered list
certified mail important letters that sender pays extra postage for in order to receive a notice of receipt
coherent logical; easy to understand
concise gets to the point quickly
confidential, personal private
diplomacy, diplomatic demonstrating consideration and kindness
direct mail, junk mail marketing letters addressed to a large audience
double space format where one blank line is left between lines of text
enclosure extra document or image included with a letter
formal uses set formatting and business language, opposite of casual
format the set up or organization of a document
heading a word or phrase that indicates what the text below will be about
indent extra spaces (usually 5) at the beginning of a paragraph
informal casual
inside address recipient's mailing information
justified margins straight and even text, always begins at the same place
letterhead specialized paper with a (company) logo or name printed at the top
logo symbol or image that identifies a specific organization
margin a blank space that borders the edge of the text
memorandum (memo) document sent within a company (internal), presented in short form
modified block format left justified as block format, but date and closing are centered
on arrival notation notice to recipient that appears on an envelope (e.g. "confidential")
postage the cost of sending a letter through the Post Office
proofread read through a finished document to check for mistakes
punctuation marks used within or after sentences and phrases (e.g. periods, commas)
reader-friendly easy to read
recipient the person who receives the letter
right ragged format in which text on the right side of the document ends at slightly different points (not justified)
salutation greeting in a letter (e.g. "Dear Mr Jones")
sensitive information content in a letter that may cause the receiver to feel upset
semi-block format paragraphs are indented, not left-justified
sincerely term used before a name when formally closing a letter
single spaced format where no blanks lines are left in-between lines of text
spacing blank area between words or lines of text
tone the feeling of the language (e.g. serious, enthusiastic)
transitions words or phrases used to make a letter flow naturally (e.g. "furthermore", "on the other hand")

Business Letter Vocabulary Quiz


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