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Business Letter Vocabulary Quiz

This multiple-choice quiz will test your understanding of the Business Letter Vocabulary page.

(You can also print this quiz on paper.)

1. Before you seal and send your letter, make sure to a) indent b) justify c) proofread it.
2. You will be notified as soon as your registered letter reaches the a) sender b) recipient c) enclosure and is signed for.
3. Memos are usually used for a) internal b) Internet c) public communications.
4. Set off the list of "Do's and Don'ts" by using a) postage b) indent c) bullet points.
5. The envelope indicated that there was a) a logo b) a margin c) an enclosure but in fact there was only the letter inside.
6. The a) tone b) body c) format of the first paragraph was optimistic, so I wasn't expecting the bad news in the middle.
7. I decided not to interview her because the a) tone b) heading c) grammar in her cover letter was very poor.
8. The a) memo b) email c) receipt about the meeting was posted on the bulletin board for everyone to read.
9. Our address and phone number are printed on our a) emails b) memos c) letterhead and envelope.
10. In block format, you do not need to a) indent b) proofread c) punctuate each paragraph.