Correspondence Vocabulary Quiz

You can do this quiz online or print it on paper. It tests some of the material covered on the Correspondence Vocabulary page in our Business English section.

1. Most correspondence, including letters and emails, begins with

a salutation
an apology
a signature
a) a salutation b) an apology c) a signature

2. Which can be used to sign off at the end of a letter or email?

To Whom It May Concern
Dear Sir or Madam
Best wishes
a) To Whom It May Concern b) Dear Sir or Madam c) Best wishes

3. Which word comes at the beginning of many salutations?

a) Yours b) Dear c) Sir

4. If you're sending a letter, make sure the _______ is on the front of the envelope.

postal address
email address
wrong address
a) postal address b) email address c) wrong address

5. Registered mail costs a little more, but it's also more

a) insecure b) secure c) secret

6. I'm printing out a business letter with a space at the bottom for my

a) sign b) signal c) signature

7. Which salutation is best when you're not sure who'll be reading your correspondence?

Dear Sir
Dear Madam
Dear Sir or Madam
a) Dear Sir b) Dear Madam c) Dear Sir or Madam

8. Which of these is specially-printed stationery used in business?

a subject
a letterhead
a shorthand
a) a subject b) a letterhead c) a shorthand

9. If you've forgotten to include something in a letter or email, write _______ at the end followed by whatever you forgot to say.

a) p.s. b) p.p. c) p.m.

10. When writing to a married woman, which title was nearly always used?

a) Miss b) Mrs c) Ms

Your score is:

Correct answers:

Contributor: Matt Errey. Matt is the author of several books including 1000 Phrasal Verbs in Context and Common English Idioms for learners, and Matt's ESL Games and Quizzes for teachers.