Listen to News with Tara Benwell - Instructions:
1. Preview the vocabulary and read the gapfill text.
2. Play the news report and try to fill in the blanks.
3. Answer the comprehension questions by writing full sentences.
4. Use the discussion question to write an essay or discuss the story with other students.
5. Click "show Answers" to see the full text.
6. Pretend to be a news anchor by reading each story out loud.
dateline: 06 October 2015
NB! For WEEKLY audio stories check out LISTEN & LEARN 🔈
McDonald’s Is Modernizing Guest Services
Pre-Listening Vocabulary
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- chain: a business that offers the same service and products in a variety of locations
- kiosk: a small stand where people can go to make purchases or access information
- greeter: host or hostess who welcomes customers at the door
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McDonald’s Is Modernizing Guest Services
Comprehension Questions
- What #1 title does McDonald’s hold?
- What will guests be able to do at many McDonald’s restaurants in the near future?
- Why does the report mention Australia?
Discussion Questions: Some people think that instead of expanding its menu and service features, McDonald’s should go back to basics (offer a simple menu and quick service). What do you think?
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McDonald’s Is Modernizing Guest Services
McDonald’s, the word’s largest fast-food chain, plans to modernize its services and give guests the “Experience of the Future”. McDonald’s guests will be able to customize their order at an automated touch screen kiosk and receive table service. Though automation may reduce the need for counter workers, McDonald’s says the new services will require more staff, including chefs, wait staff, and greeters. Select restaurants in Australia and the US are already offering this new dining option, while McDonald’s Canada plans to have 1,000 redesigned restaurants ready by 2017.
- McDonald’s is the world’s largest fast-food chain.
- Guests will be able to customize their order at an automated kiosk. They will also receive table service from wait staff.
- The report mentions Australia because there are already a few McDonald’s restaurants in Australia that offer these modernized guest services.
Written and recorded by Tara Benwell for EnglishClub
Tara Benwell is a Canadian freelance writer and editor who specializes in materials and articles for the ELT industry.
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