English for Airline Staff

These pages from the EnglishClub English for Work series cover language often needed by staff working for international airlines.

English for Airline StaffGetting airline passengers safely and happily from one destination to another requires teamwork. The airline industry employs many different people, from pilots and flight crew to caterers and ground crew. Many of these jobs require communication in English, whether it be among co-workers or with passengers. Most airline companies require that the flight crew be fluent in at least two languages.

English is the most common second language that crew members need to learn. Whether your job is to book passengers on their flights, assist passengers with luggage, or fly the airplane itself, these pages can help you learn important words and expressions to use on the job in the airline industry. Read through the vocabulary, listen to the spoken English, and take the quizzes to test your comprehension.