Dealing with money can be stressful. It is easier to make mistakes when transactions are not in your native language. Take your time. Making mistakes can be costly. Many customers will not tell you if you make a mistake. Some companies will make you pay for shortages. Customers will be more patient if you are honest. Tell them you are training. They will also appreciate your effort to learn their language. Say, "Please bear with me. I'm still learning." As you become comfortable with the currency and the payment system your service in English will speed up.
Cashier Transactions: LanguageHere are some expressions to use on the job. Practise them with a friend or family member. Refer to the vocabulary list if you don't know a word.
Sample Transactions: Speaking Practice
Find an English friend to practise with. Take turns being cashier and customer.
Sample Cash transaction
Sample Credit Card transaction
Cashier Transactions: Listening Practice
Listen to the customer enquiries below that take place at a checkout area. Read the three possible cashier responses for each enquiry. Which is the correct response? Check your answers.1.