I'm running a small business which provides phone call services to our customers. The application scenario is like this, sometimes people do not want to be recognized when making certain phone calls (e.g., reporting criminal cases to police), so they would ask us to make a phone call for them (without exposing their ID). I'm just wondering if there is some terminology for this kind of phone call service?
Any suggestions would be highly appreciated!
Feel free to post here :)
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