I have made up the sentences below.
(1) Thank you for your online order. I will email you when it is ready. If this is the first time you are going to pick up an order from our store, please bring a piece of ID.
(2) Thank you for your online order. I will email you when it is ready. If this is the first time you are picking up an order from our store, please bring a piece of ID.
(3) Thank you for your online order. I will email you when it is ready. If this is the first time you pick up an order from our store, please bring a piece of ID.
I am not sure which verb form of "pick up" is correct. Thank you for your help.
correct verb form [you are going to pick up] [you are picking up][you pick up]
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Re: correct verb form [you are going to pick up] [you are picking up][you pick up]
(2) is more idiomatic than (1).
(3) is incorrect.
(3) is incorrect.